Support & Downloads

The movies and other elements on our website make use of the latest technologies available. To make sure you have an enjoyable experience browsing our website and viewing our movies please make sure you have the following applications installed.



The Macromedia Flash Player is the program which allows you to view our movies.
You will need the Flash Player in order to view our movies.

Macromedia Flash Player Deliver effective Macromedia Flash experiences across desktops and devices through Macromedia Flash Player. Installed on more than 97% of the Internet-enabled desktops and many popular devices, Macromedia Flash is the world's most pervasive rich client.

http://www.macromedia.com/go/getflashplayer

Click on Install Now

File size: 476 K
Download Time Estimate: 1 minute @ 56K modem
Version: 7,0,19,0
Browser: Internet Explorer and AOL
Date Posted: 4/22/2004
Language: English

It will say when Downloaded;
Installation Complete
Version 7,0,19,0
Installed successfully


If you have difficulty playing the recordings:

The recordings will require RealNetwork's RealOne Player.

It is available for FREE download by visiting http://www.real.com/player 1. Click on Free Real Player (Top Right Corner) 2. Click on Download the Free RealPlayer (Right Centre) 3. RealOne Player will begin to download.



Adobe Acrobat is a program which allows you to view some of our help documentation and files which need to be printer friendly.



You may already have Internet Explorer but it's always good to make sure you
have the latest version. If you're using a browser other than this then we
recommend you install Explorer. You'll be glad you did.


Get the Microsoft PowerPoint Viewer
In case we provide any presentation documents and you do not have Microsoft
Office then you'll need to download this FREE PowerPoint viewer.


If you have difficulty playing the recordings, for additional help, you can
email the webmaster mentor@robnic.com.